Nephex Medical Remote Video Conferencing
The Nephex Medical Remote Video Conferencing software allows secure 1:1 conference rooms to be generated directly from Nephex Medical (the report writing system used by the expert to write your report) so that you can click a single link sent to your phone via SMS and take part in a HIPAA compliant, secure conversation with the medical expert without the need to download or pre-install any software.
- The doctor will send you a unique link shortly before the remote examination. They may call you at this point to ensure you are ready and in an appropriate and private setting.
- If the doctor does not call you on time, it is likely that one of the examinations before you has taken longer than expected. Please wait for them to call.
- If you are using an iPhone, please ensure that you use Safari.
- For Android Phones please use Chrome.
- If you do not have a suitable smartphone available, the link may instead work with a tablet or computer with a working webcam and microphone
- During the remote examination you must use a device with a good Wifi or 4G connection. If the signal is not strong enough, the doctor will need to rebook you for a time when your signal is working fully.
- There is no requirement to download any software in advance and the system is very straightforward.
